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Adorn your dog with Traditional Soft Canvas Dog Collar! This high-quality collar is crafted from high-quality material with a pop of color stitching and durable forged steel. The soft canvas is comfortable on your pup’s neck and the ring is perfectly located on the back for easy leash attachment.
Items purchased before 3:00 PM will be dispatched on the following business day as soon as payment for the product is processed. All areas covered by our Delivery Service Provider as follows:
PawdyGuard Australia may replace the current Courier Service Provider or engage an additional Courier Service Provider to improve the efficiency of the delivery service if required.
All orders received will be processed between Mondays to Friday. Any orders received after 3.00 pm on Friday until Sunday, will only be processed the following Monday.
Our policy lasts 30 days. If 30 days have gone by since your purchase, our policy is no longer valid and we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: PO Box 216, Chadstone Centre, Chadstone VIC 3148, Australia.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: PO Box 216, Chadstone Centre, Chadstone VIC 3148, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our puppy Bodhi looks very handsome in this collar! It is soft enough to be comfortable, but sturdy amd strong enough to trust that it will hold when needed. We are very happy and will probably purchase the larger size as he grows out of the small. PawdyGuard also quickly rectified a sizing mistake by dispatching the correct size quickly. Great customer seevice and very reassuring for future purchases.
bought couple of items, I did not like only one of them they were very nice to I really surprised and collar is very good, I really liked it!
Thank you I'm perfect
item is so good
very nice thank you!